![]() "There are some municipalities that have had some ordinances where we've had to stop in certain sections of the store but" not everywhere, Cornell said. "We don't want to drive those crowds," Cornell said.Īs for closing certain sections down or not permitting certain sales, Cornell said no. They've also eliminate their spring promotions, like Spring Black Friday, which is the store's major sale and revenue driver. Have you seen instances where social distancing isn't being applied? Have worries or concerns with it? Email reporter Laura Peters at limit of people pertains to the square footage of the store, which can be between 100-150 people in the store at one time. "The reason for the change in ours is so that we have an opportunity to deep clean the store and restock." "We've been aggressively reinforcing social distancing, and starting last week we are now limiting the number of customers in all of our stores," Cornell said. Home Depot is also closing all its stores at 6 p.m. View Gallery: Coronavirus mask shortages leave people with makeshift solutionsĪs for Home Depot, they've enacted a limited amount of people inside the store, according to spokesperson Christina Cornell. There are dedicated social distancing ambassadors who will be responsible for monitoring customer flow in our garden centers and front-end areas and enforce customer limits to allow proper social distancing.Each store manager can now monitor foot traffic and limit entrance based on CDC and local guidelines. An app was developed to implement a new customer limit protocol, available now on associates’ handheld devices.All N95 medical masks were placed on a stop sale and are being donated to hospitals to protect frontline healthcare workers, along with other personal protective equipment for first responders in our communities. Masks and gloves available to all associates in the workplace who want them.daily to replenish essential products and thoroughly clean and sanitize our stores daily. Installing plexiglass shields at cash registers.Rescheduling non-essential services and installations.Increasing time spent cleaning and sanitizing stores.There are also clear signs and floor markers to reinforce CDC social distancing guidelines.Ĭustomers also have the option to checkout via mobile point of sale. Lowe's stores have signage encouraging social distancing measures as well as overhead announcements every 15 minutes to remind customers. "We can’t determine who is purchasing a refrigerator because it’s broken or because it’s an upgrade," Chen said. "Two-thirds of our business is non-discretionary, meaning projects that require critical repairs or maintenance, that are essential to allowing people to be able to safely stay at home."Įssential items are located throughout the store. "Our stores remain open to ensure our customers, government officials and first responders have access to the essential products and services they need to keep their families safe, their businesses running and their communities healthy," Chen said. More: New Virginia hospital COVID-19 data dashboard More: Earlier COVID-19 peak, lower Virginia death toll in newest coronavirus projections More: Mary Baldwin University providing housing to homeless during COVID-19 pandemic Please consider keeping our lights on by helping with a subscription. because of the business disruption of the coronavirus outbreak. But community journalism is in a fight for its future these days. What does "essential" mean in common-sense terms?Īccording to Pedro Chen, spokesperson with Lowe's, the store has been taking preventative measures per CDC guidelines to "ensure the safety of our operations." Chen said the health and well-being of the store's associates and customers is a top priority.Īll of The News Leader coronavirus coverage is being provided free to readers as a service. Do you need the garden soil? Would it be better to wait to order countertops or buy living room paint? ![]() It comes down to the customer to use their best judgment in what is essential. ![]() So, how can you social distance there? And what constitutes an essential visit to these stores? ![]()
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